Exceptional customer service is vital to building and maintaining a thriving business. What does remarkable customer service look like? And what can it do for your small business? First, let me give an example. My parents wear hearing aids. They were very satisfied with the place they were going for routine maintenance of their hearing… Continue reading Doing a Little More Can Reap Huge Benefits

Everyone has an opinion on social media, all the way from those who avoid it at all costs, seeing it as a time stealer (it can be); those who love it and spend hours seeing what all their many friends are doing, watching videos and reels, and making pins; and to those who use it… Continue reading How Social Media Helps Small Businesses Compete and Thrive

Photo Credit Christin Hume on Unsplash Have you ever sent an email to a business, only to wonder if they actually received it? You sent it, right? They MUST have received it. Setting up an auto responder will let your contacts know that you have received their email and that you will respond soon. Auto… Continue reading How Can Auto Responders Save You Time?

Photo credit to Domenico Loia on Unsplash Many people work virtually today which has impacted how we work with others. One shift is how we share work and information. Cloud-based file sharing is a convenient and cost-effective 💵 way to store and share files. Let’s look at how to set this up. Setting up cloud-based… Continue reading How to Set Up Cloud-based File Sharing

Sometimes, we feel like we are SO busy, but we are not accomplishing anything. How can that be? We know how many hours we are at our desks. We know that we have a lot to get done. But when we look back at our day, it seems that we accomplished very little! Let’s look… Continue reading Are You Productive or Just Busy?

“Content repurposing” is a buzzword that we see frequently around the internet. We often see it in relation to social media. But what is it? And why is it important? If you are a small business owner or a solo entrepreneur, you may have a blog or newsletter that you publish regularly. (If you don’t,… Continue reading Want to Know What Content Repurposing Is?